Knowledge Base

Tivazo improves team productivity by providing insights into work habits, allowing for better time management, fostering accountability, and helping teams identify areas for improvement.

Tivazo stands out due to its user-friendly interface, comprehensive reporting features, customizable workspaces, and strong emphasis on team collaboration and communication.

Tivazo actively encourages user feedback through surveys and support channels, using this information to inform updates and improvements to the software.

Tivazo tracks various metrics, including active time, idle time, application usage, website visits, and project progress.

Tivazo offers a free trial period, typically lasting 30 days, for users to explore premium features.

Tivazo supports multiple languages, including English, Spanish, and others, depending on user preferences

Tivazo requires an internet connection for real-time tracking and reporting but may have limited offline functionalities.

Tivazo is designed to be lightweight and should not significantly affect computer performance. The exact storage requirements vary based on usage.

Tivazo is not specifically designed for HIPAA compliance, so organizations handling sensitive health information should verify compliance needs.

The screenshot feature takes periodic images of employees’ screens to provide visual proof of work. The frequency and settings can be customized to fit privacy and monitoring needs.

Absolutely. Tivazo allows you to upgrade or downgrade your plan based on your team’s needs.

If you’re a Linux user, you might have heard of Wayland and Xorg. These are display servers that handle the graphical output on your system. Tivazo for Linux does not support Wayland Display Server. In order to change display server logout from your current session

Then select your user, find setting icon on the login screen and click it.

Display options will appear , select option which does not contain “Wayland”.

Now enter your password, click Enter and you are done.

If you’re using i3 and need to update Tivazo, you’ll need to temporarily switch to a different desktop environment like GNOME or KDE. Here’s how:

Save your work, then log out of your current i3 session.

After logging out, go the settings menu, select either GNOME or KDE as your desktop environment.

Now, in GNOME or KDE, open Tivazo. When prompted, enter your username and password to complete the update.

Once the update is done, log out, switch back to i3, and log in. Tivazo should now run smoothly in i3.

Yes, Tivazo allows employees to view their own activity reports and productivity metrics, promoting self-awareness and accountability.

Tivazo includes privacy policies that outline data protection measures, such as data encryption, access controls, and adherence to legal requirements regarding employee privacy.

If you notice inaccuracies in your monitoring data on Tivazo, report them to your supervisor or the IT department for investigation and correction.

Yes, Tivazo allows for customized monitoring settings based on your role or department, ensuring that monitoring is relevant and appropriate for different job functions.

Yes, Tivazo enables users to be assigned to multiple teams for more flexible project management.

Yes, Tivazo allows for customized monitoring settings based on your role or department, ensuring that monitoring is relevant and appropriate for different job functions.

Yes, employee monitoring with Tivazo is generally legal, but it must comply with local laws and regulations regarding privacy and consent.

Tivazo tracks idle time by detecting periods of inactivity, such as when no mouse or keyboard activity occurs.

Yes, administrators can adjust or disable monitoring features for specific users or teams within Tivazo as needed.

Tivazo employs encryption, secure data storage, and regular security audits to protect user data during monitoring.

Yes, users on Tivazo can manually toggle their monitoring status on or off as needed.

Productivity on Tivazo is evaluated through time tracking, activity logs, and reports that highlight task completion and efficiency metrics.

Yes, employees can add manual time in Tivazo to record breaks or additional work hours that weren’t automatically tracked. They can specify the duration and reason for the entry.

Yes, Tivazo tracks application usage, allowing administrators to see how much time employees spend on specific programs and tools.

Tivazo implements multiple security measures, including data encryption, secure access controls, and regular security audits to protect user data.

Generally, a restart is not required after installing or uninstalling the Tivazo agent, but it’s recommended to close all applications for a smoother process.

Tivazo regularly updates its software to introduce new features, improvements, and security enhancements. Maintenance is performed automatically to ensure minimal disruption to users.

Yes, Tivazo automatically converts employee schedules to the local time zone based on user settings.

The Tivazo agent is designed to be efficient and typically consumes no more than 10 KB/s upstream during regular use. By adjusting settings to a lower frame rate and reduced color palettes, you can reduce bandwidth consumption by about 50%. Tivazo also adapts to connection quality and reduces the frame rate during poor network conditions to optimize usage.

Tivazo uses industry-standard encryption protocols to protect user data during transmission and storage, ensuring confidentiality and security.

• Open your computer’s application manager (e.g., Control Panel on Windows, Applications on macOS).
• Find and select the Tivazo agent.
• Click “Uninstall” or “Remove.”
• Restart your computer for a smoother uninstallation, if needed.

Log in, click “Create a Company,” and enter the required details to set up a new workspace.

Go to your workspace, select “Teams,” and click “Create Team.” Invite members by entering their emails.

Navigate to “Workspace Settings,” choose the workspace, and there you find edit and save changes option.

Go to “Team” and select the desired member, then choose to edit or delete.

Click “Invite Member” in the team settings, enter their email, and send invites to the members. Once the member accepts the invitation the member is added to the team.

Adjust the screenshot interval in the monitoring settings to capture screenshots at desired intervals. This is feature is only accessible to the admins or employer.

Screenshots canno be blurred or deleted via the dashboard or any other options.

Yes, you can manually add time for Breaks or Private activities in the ‘Manual Time” section with specific reason for taking break.

Admins can log manual time from “Manual Time” section and also can approve or disapprove the request.

You can export employee details by navigating to the “Reports” section and selecting “Export” to download detailed activity data of individual or team.

To change the default timezone, go to “Account Settings,” find the “Workspace” option, and there you fine “Time zone” dropdown. Select your preferred time zone.

Yes, Tivazo can track time across multiple devices for the same user; however, switching devices will restart the time tracking session from the beginning.

You can view and update your subscription settings in the “Billing & Payment” section of your account settings.